The Senior Project Manager / Account Director provides both strategic and tactical leadership across large ecommerce
design, development, and optimization engagements. The right candidate is able to identify a client’s business needs, and
work with the entire team to build and execute best-in-class solutions. This individual ensures projects are well scoped and
well executed, marrying big picture thinking with a record of architecting and installing processes that work! This individual
will lead our project management group and our largest customers.
With each project, the individual creates and executes project plans, and revises as appropriate. They enforce project
scope via our change management process, and they ensure that project knowledge is transferrable with sufficient
application documentation to ensure effective support and troubleshooting. Finally, the Senior Project Manager seeks
opportunities to increase customer satisfaction and deepen client relationships.
5-8+ years of enterprise ecommerce project management at a digital agency (Magento experience a plus)
General understanding of conversion rate optimization
General understanding of software development methods, database, and system design
A proactive self-starter that brings positive energy to the team
Ability to manage and set client expectations. Can combine client’s needs and our capabilities to produce
Expert level organization, planning, and documentation skills, including:
o Managing project deadlines and budgets
o Running multiple projects simultaneously (according to written plans)
o Ensuring resources are allocated appropriately
Excellent presentation and communication skills
College degree required, MBA and/or PMP certifications a plus
Committed to the team and ensuring all members are being utilized effectively
Willing to have fun at work!